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You are entitled to 100% refund on all monthly payments if:
- We are unsuccessful in removing any negative items worked on.
- You have had 120 days (4 consecutive months) from the time that you retain our services.
- You have not attempted to repair your own credit, nor have you used a credit consulting agency at least 1 year prior to signing up for our services.
- You have not obtained any new collections or missed payments during the time frame we have assisted you.
- You have maintained the suggested credit monitoring service the entire time of enrollment.
- You have complied and sent all updated reports/responses from the credit bureaus and creditors to us within 5 days of receipt.
- You should receive updated credit reports every 30-45 days (may vary due to COVID) and make us aware if updated reports have not been received.